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Charlotte, NC · Serving NC & SC within two hours

Water treatment for Charlotte-area homes, starting with a real test.

Whether you're on city water or a private well, we'll show you what's actually in it and recommend only what your results support. No scare tactics. No softener you don't need.

Get my quote (980) 320-2475

Where does your water come from?

City or town waterTaste, chlorine, PFAS or lead questions. Usually a drinking-water or whole-home carbon solution.Private wellStaining, odor, low pH, arsenic or bacteria. Start with a certified-lab well test.Not sure? Look up your ZIP code

What's really in Charlotte-area water

Real numbers from the utilities' own reports and state well studies. We'd rather show you the data than a demo.

32 mg/L

Charlotte Water hardness

About 1.9 grains per gallon. Soft by USGS standards.

Source: Charlotte Water, 2025 Annual Drinking Water Quality Report (2025)

Free chlorine

Charlotte Water disinfectant

Not chloramine. Carbon filtration reduces the taste and odor.

Source: Charlotte Water, 2025 Annual Drinking Water Quality Report (2025)

63.7 ppb

Highest TTHM average, Charlotte

Below the 80 ppb federal limit. A fair reason to consider carbon, not a violation.

Source: Charlotte Water, 2025 Annual Drinking Water Quality Report (2025)

21%

Union County wells above the arsenic limit

Of 2,993 private-well samples. Why we test every well first.

Source: NC Division of Water Resources, Union County Groundwater Assessment Report (2015)

See the utility-by-utility water report

How it works

Five steps, in this order, every time.
  1. Step 1

    Test

    Certified-lab testing for wells, and your utility's own report for city water.

  2. Step 2

    Design

    A system matched to your results, never to a sales script.

  3. Step 3

    Licensed install

    An independent licensed plumber installs under their own agreement with you.

  4. Step 4

    Retest

    We confirm the system is doing what it's certified to do.

  5. Step 5

    Care

    Optional Care Plan for filters, retesting and priority service.

Packages built around real problems

Every package starts from your test results. Prices depend on your home, so every package leads to a written quote.

Any city-water home

Kitchen Tap RO

Better-tasting drinking water at one tap, and a bottled-water habit you'd like to drop.

  • Under-sink reverse osmosis system certified to NSF/ANSI 58
  • PFOA/PFOS-certified model when PFAS reduction is your goal
  • Dedicated drinking-water faucet
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City water, larger homes

City Water Whole-Home

Chlorine smell in the shower and taste at every tap.

  • Sediment pre-filter
  • Whole-home catalytic carbon (NSF/ANSI 42/53 certified media)
  • Kitchen RO for drinking water
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Private wells

Well Water Essentials

Staining, metallic taste, corrosive water or a possible arsenic issue.

  • Certified-lab well panel first
  • Sediment filter plus neutralizer and/or iron & manganese filter, as tested
  • Kitchen RO for drinking water
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Failing lab report or new well

Well Water Complete

A lab report with several issues to solve at once.

  • Everything in Essentials
  • Softener only if your hardness test calls for it
  • UV certified to NSF/ANSI 55 Class A, plus arsenic RO or radon aeration as tested
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Every customer

Care Plan

Keeping any system working the way it was designed to.

  • Scheduled filter changes
  • Annual certified-lab retest
  • Priority service, for any brand of equipment
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Serving homes within two hours of Charlotte

North and South Carolina, from Lake Norman to Rock Hill and from Union County to Gaston County.
Mecklenburg CountyNC
Union CountyNC
Cabarrus CountyNC
Iredell CountyNC
Lincoln CountyNC
Gaston CountyNC
York CountySC
Lancaster CountySC

See every county and town we serve

We're new, and we're doing this the right way

Be one of our first customers. Here's our promise.

  • We test before we recommend. A certified-lab result beats a sales demo.
  • We'll tell you when you don't need something, including a softener on soft city water.
  • No TDS-meter or color-change "tests", no scare tactics, no same-night pressure pricing.
  • Every claim we make about a product is backed by its NSF/ANSI certification.
  • You get three business days to cancel any in-home purchase, in writing, with a full refund.

Read the full promise

Common questions

Is Charlotte's tap water hard?

No. Charlotte Water's 2025 report lists hardness at 32 mg/L (about 1.9 grains per gallon), which the USGS classifies as soft. Most Charlotte Water homes don't need a water softener.

Does Charlotte use chloramine?

Charlotte Water disinfects with free chlorine, not chloramine, according to its 2025 water quality report. A carbon filter can reduce the chlorine taste and odor if it bothers you.

Who installs the equipment?

We sell the equipment, service plans and testing. Installation is done by an independent plumbing contractor licensed in your state, under a separate agreement between you and the plumber.

How much does a system cost?

It depends on your water and your home, so we don't publish one-size-fits-all prices. Tell us about your home and we'll send a written quote for the equipment your test results actually support.

Start with an honest answer about your water.

Tell us about your home and water source. We'll recommend testing first, and only the equipment your results support.

Get my quote (980) 320-2475
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